Monobo Milan Plus Design

Da Beauty Fashion NZ allows returns and exchanges within 14 days upon receipt of order. Returns must meet the following terms and conditions:

1. Item must be in its original purchase condition where the product is in the original packaging and unused/unworn.

2. We do not cover your shipping costs.

3. All our Apparel/Clothing is on FREE SIZES. Exchange and Refund Policy does not apply to ‘Change of Mind’ therefore you are encouraged to choose your order accordingly and carefully, especially the clothing sizes and designs that you want to purchase.

4. If the item has been used or damaged and is no longer in an acceptable resellable condition, we do not offer any refund.

Customers may demand a return or exchange with the following conditions:

1. The product does not meet the same sample/model that was shown.

2. The product was damaged or defective.

You may email us your concern at dabeautyfashionnz@gmail.com and may include photos or proof of the damaged or defective items.

Please note that refund will only be processed within 14 days once we have validated an acceptable claim for a refund.

We work with reliable courier company to ship our products nationwide. 

Shipping times may vary depending on where you live.

For North Island urban shipping times may take up to 2-3 days, while South Island urban may take up to 3-4 days.

If you live in rural areas, there may be an additional 2-3 days to get the product delivered to you.

All our products is shipped with allocated tracking numbers. Therefore, once your order is received and dispatched you will be notified on your email that you have provided to us. 

Shipping Returns

To return or exchange your product, you should mail it to us @ 28C Storey Avenue, Forest Lake Hamilton 3200.

Customers are responsible for paying their own shipping costs for returning their items. Shipping costs are non-refundable. The cost of return shipping will be deducted from the total amount of the refund.

Need help?

Contact us at dabeautyfashionnz@gmail.com for any questions related to exchange, refunds and returns.