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Torriden Balanceful Cica Serum (50ml)

Torriden Balanceful Cica Serum (50ml)

$36.00 NZD
$40.00 NZD $36.00 NZD
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Balanceful Cica Soothing Serum is a sensitive soothing serum that uses complex cica to help with intensive calming for sensitive and upset skin.
Reviews of Torriden employees show high satisafction, since those with sensitive skin felt it was very mild without being sticky, and the soothing effect could be felt even with sensitive skin; those with oily skin felt it absorbed quickly and felt fresh and moist, and the skin texture was smooth the next day; those with combination skin said that the firm and moist formulation applies gently and fills in the skin moisture, comforts sensitive skin, and clearly calms any skin troubles.
It features intensive soothing, low irritation to sensitive skin, and patented calming ingredients.

Return or Exchange

IN-STORE AND ONLINE RETURN/EXCHANGES POLICY

Da Beauty Fashion NZ accepts returns and exchanges within 14 days of receiving your order.

To be eligible, all returns must meet the following terms and conditions:

  • Items must be in their original purchase condition, including unopened packaging and products that are unused and unworn.
  • Return and exchange shipping costs are not covered by Da Beauty Fashion NZ.

Our Returns and Exchanges Policy does not apply to ‘Change of Mind’.
Customers are encouraged to choose their in‑store or online purchases carefully, especially within our Health & Beauty (Skincare) range.

  • If an item has been used, opened, or damaged, and is no longer in a resaleable condition, we are unable to offer a refund.

Exceptions for Returns or Exchanges:

  • Unfortunately, we do not offer refunds/exchanges to all our Sale/Clearance Items or Gift Cards.

Customers may demand a return or exchange with the following conditions:

  • Please inspect your in‑store or online order as soon as it is received. If any item arrives damaged, defective, or does not match the sample/model shown, you may contact us immediately for assistance.
  • If your parcel is lost or not delivered, we will work with our courier partner to help resolve the issue. However, please note that we are unable to offer refunds to cover these circumstances.

You may email us your concern at dabeautyfashionnz@gmail.com, and may include photos or any proof of the damaged or defective items.

Please note that a refund will only be processed within 3-7 business days once we have validated an acceptable claim for a refund.

 

Questions:

What should I do if I experience an allergic reaction to your products?

Like any cosmetic item used on the skin, reactions might happen.
However, @Da Beauty Fashion NZ, we are always able to help and assist you!

We sincerely apologize in advance if you experience any allergic reaction to our products. Please note that we are unable to take responsibility for individual skin responses and cannot offer replacements or refunds.

To help minimise the risk of irritation, our experienced team members are always available to assist you. We make every effort to recommend products that align with your skin type and concerns based on the information you provide.

When you receive your in‑store purchase or online order, we recommend performing a small skin patch test on your arm or jawline if you have any concerns about sensitivity.


Important Note:

Before purchasing or using any product, we recommend reviewing the ingredient list carefully to ensure it is appropriate for your skin type, as certain formulations may cause irritation or discomfort.

If you experience any irritation or adverse reaction, stop using it immediately and seek medical advice.


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